Customer Support Channels
A 1–hour Response Guarantee
Delivering outstanding support in good time is our top priority, so we backup each web hosting plan with a one hour ticket response guarantee. Once you post a ticket or post a message, our client technical support crew will try all they possible can to offer the most acceptable solution to your situation and to supply you with assistance promptly.
A Top–quality Support Service
You’re able to email us 24x7x365 with any concern you’ve got regarding our products. Now we have employees present on daily basis to give support whenever necessary. You may use the ticketing system or post an email any time, or you can pick up the telephone or use the online chat through working hours.
An Intuitive Help Section
The Control Panel offers a substantial practical knowledge base that’s included in all parts. In each part, you will find a Help press button that will load for you a variety of step–by–step guides on how to make use of a particular feature or conduct a selected action. In addition, we have crafted mini seminar online videos as a way to get a better idea of the Control Panel’s interface.