A 99.9% Server Uptime
The main advantage of developing your own web hosting platform is that you don’t have to be worried about compatibility issues – you configure a given set of software tools in such a manner as to be compatible with a given set of hardware elements. The end result is something even more steady and reliable, since there are much less potential chances of failure. We have built our cloud hosting system using time–proven hardware components together with a strongly tweaked version of Security–Enhanced Linux in an attempt to set up an exceptionally secure and safe environment for all your sites.
That is the reason why, with all our web hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s vital that you also build your own network architecture. That is why we set up a custom–configured internal network in all our datacenters. Based on enterprise–level Juniper switches and routers, our internal network allows for extraordinarily fast data transmission rates and is also fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, no matter which web hosting package you’ve opted for.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned cash at risk, you cannot feel really safe. That’s the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel happy with our hosting service or in case you need to use a bit more robust web hosting solution, like a VPS hosting packages or even a Linux dedicated web hosting – we will give you your money back in full, without secret costs or reimbursement taxes.
24/7 Technical Support
We have conscientiously hand–picked each individual member of our 24x7 support staff to make certain that we can offer you the best support service you can get. Each of our technicians has lots of years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Plus, they’re available to you 24/7/365 – you can reach them at any moment and they will reply back to you ASAP.
Their average support ticket response time is just 20 minutes, while with other hosting suppliers you need to wait around for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to within an hour.